John Hunter
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Management Matters

by John Hunter

   


Selected posts from my blogs:
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  • Reverse Budgeting: Money that Must be Spent

    "Some people will put some amount into a checking account each month to limit their spending to say $2,000. I do something similar but for the opposite purpose to segregate money to spend. I move the decision from whether I am better off saving or spending that money to this is the money that has already been allocated for spending, so now go spend it on whatever is the best use for it."

  • Helping Others

    I have long used TrickleUp, Kiva and Global Giving to help (and they each do a good job of engaging donors (tugging on their heartstrings and making them happy to give).

    I try to give back to the places I visit. So I integrate this into my digital nomad life. As with many digital nomads I have an affinity for entrepreneurs and my charity often focuses on helping them (Global Giving does other things too – such as providing clean water, electricity, education and training…).

  • Finding an International Business Bank as a Digital Nomad

    Dealing with banking issues is one of the most difficult aspects of a small digital nomad business. Finding a bank for a small business isn’t easy. Add to that dealing with international banking and things get very challenging.

    Finding a bank that will accept deposits via wire, provide a credit card for your business, has good online tools and you trust isn’t easy.

  • Sunday Market, Chiang Mai Thailand

    The Sunday Market isn’t something I would say can’t be missed. But it is well done for this type of thing and worth going in my opinion. I am not a big shopping fan, but this one is worth taking in (even if you only buy food), and there is some nice stuff if you are looking to buy.

  • Is Quality Ambitious Enough?

    While grand aims don’t amount to much without systems that direct the effort to turn those ideas into practical action such aims are extremely valuable when they are part of a system that acts to consistently strive in that direction.

  • Rhinoceros Hornbills on Mount Santubong

    My single most amazing experience during several years in Malaysia was watching Rhinoceros Hornbills fly around on my hike on Mount Santubong on Borneo in Malaysia. I stayed in a treehouse cabin at treehouse cabin, Permai Rainforest Resort (in Damai about 45 minutes from Kuching). From there it was a 15 minute ride to the trailhead.

    I didn’t remember that Bornean Hornbills (Rhinoceros Hornbills) were huge and it was quite surprising how large they were. The Rhinoceros Hornbill grows to 90–120 cm long and weighing 2–3 kg. In captivity it can live for up to 90 years. It is the state bird of Sarawak and the National bird of Malaysia.

  • I Don't Take "Better Management" for Granted

    I find very few companies show evidence of practicing what Deming, Drucker, Ackoff etc. talked about many decades ago. Better management is still a distant hope for most organizations in my opinion.

  • Grand Palace, Bangkok, Thailand

    I had very positive memories of the photogenic nature of the Grand Palace in Bangkok. But my photos from my last trip were not digital and I haven’t seen them in over 10 years. I was worried I would be disappointed. I wasn’t.

    There are so many great views I have only shared a few photos here, see many more photos from my visit to the Grand Palace.

  • Is it Fair to be Judged for Performance Outside Your Control?

    Likely more directly relevant the measurement error is often so high that the figures have more to do with measurement than the actual outcome. And when the figures are being used to blame then it dramatically increases the likelihood the figures will be a poor representation of outcomes.

  • Government Debt Held Within the Country Versus That Held Externally

    If you owe debts to other countries you have to pay that money outside the system. So it takes a certain percentage of production (GDP) and pays the benefit of that production to people in other countries. This is what has been going on in the USA for a long time (paying benefits to those holding our debt). Ironically the economic mess created by central banks and too-big-to-fail banks has resulted in a super low interest rate environment which is lousy for lenders and great for debtors (of which the USA and Japanese government are likely the 2 largest in the world).

  • Sustaining Management Improvement Through Personnel Changes

    Executives can't just have whims (usually driven by a desire to "make their mark") that throw out the principles used to manage the company if there is actually a strong management system.

    Most organizations just float with whatever fads are going on, so in most they can flip flop as new executives come into place.

  • The Importance of Long Term Disability Insurance

    Studies show that a 20 year old has a 30% chance of becoming disabled before reaching retirement age. In the USA, the Social Security Administration provides disability benefits for total disabilities. (but these payments are not very large and do not cover partial disabilities)

  • The Importance of Leadership by Those Working to Improve Management

    There is a need to communicate with executives in a language they understand in order to make big changes. That requires an understanding of business and an appreciation for the importance of actually delivering value over talking about good plans.

  • Don’t Ignore Customer Complaints

    If the complaint is not something that should be addressed or explored fine. But that has nothing to do with the category of the person (“complainer” or not); it has to do with the merit of the complaint.

  • Magical Day at Glacier-Waterton International Peace Park

    One of the most enjoyable days of my life began at Glacier National Park (USA) and continued in the Canadian portion of the park (Waterton International Peace Park).

    The day started with a great ranger led hike to Iceberg Lake (I kept waiting for good weather for this great hike, which we finally got the day I was scheduled to leave). Then I drove up to Waterton International Peace Park in Canada and enjoyed a wonderful hike.

   

John Hunter has experience in management improvement (customer focused continuous improvement, process improvement, systems thinking) and related areas. Since 1995, I have used the internet and internet technology to improve the results of management improvement efforts.

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