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  • 94% Belongs to the System

    I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special.

    Page 315 of Out of the Crisis by Dr. W. Edwards Deming.

  • The Art of Discovery with George Box

    Great video of George Box on the process improvement process.

  • Good Journalism Aids Society by Shining the Light on Corruption

    That police departments cover up abuse by their own to the public is pitiful. So many good police officers serve these systems that are failing to stop criminal behavior against the public. It shouldn't fall to journalist to protect the public, but when the police perpetrate such bad practices journalists are a potential protection to the public. If we don't support real journalism we risk great damage to our society.

  • Asian Civilizations Museum in Singapore

    The image shows: Uma Parameshwari, bronze statue, India

    The Asian Civilisations Museum’s flagship at Empress Place opened in 2003. Occupying over 14,000 square metres at the newly-restored Empress Place Building, it houses 11 galleries which showcase over 1300 artefacts from the Museum’s growing collections on the civilisations of China, Southeast Asia, South Asia and West Asia/ Islamic.

  • Knowing How to Manage People Is the Single Most Important Part of Management

    The challenge with managing people is not that good sources on what is important don’t exist it is that far too often we make superficial application of management ideas and then give up and superficially try another management idea.

    Learning from the gemba is important. But superficially visiting the gemba and doesn’t work. Without an understanding of how the components of a management system fit together and a long term commitment to create a management system that focuses on respect for people the organization fails to capture most of the gains possible with better management of people.