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  • Grand Palace, Bangkok, Thailand

    I had very positive memories of the photogenic nature of the Grand Palace in Bangkok. But my photos from my last trip were not digital and I haven’t seen them in over 10 years. I was worried I would be disappointed. I wasn’t.

    There are so many great views I have only shared a few photos here, see many more photos from my visit to the Grand Palace.

  • Is it Fair to be Judged for Performance Outside Your Control?

    Likely more directly relevant the measurement error is often so high that the figures have more to do with measurement than the actual outcome. And when the figures are being used to blame then it dramatically increases the likelihood the figures will be a poor representation of outcomes.

  • Meet John Hunter of CuriousCat.com

    I write about what interests me, that is how I decide. I have added numerous blogs for that same reason over the years. If I keep wanting to write posts that I don’t think fit in an existing blog and decide it is worth a new blog I create a new blog.

    ...

    The best advice is what I mentioned above; write about what you are passionate about. When you are passionate you are not only able but excited to learn about the topic and then share ideas that are worthwhile with your readers.

  • Government Debt Held Within the Country Versus That Held Externally

    If you owe debts to other countries you have to pay that money outside the system. So it takes a certain percentage of production (GDP) and pays the benefit of that production to people in other countries. This is what has been going on in the USA for a long time (paying benefits to those holding our debt). Ironically the economic mess created by central banks and too-big-to-fail banks has resulted in a super low interest rate environment which is lousy for lenders and great for debtors (of which the USA and Japanese government are likely the 2 largest in the world).

  • Sustaining Management Improvement Through Personnel Changes

    Executives can't just have whims (usually driven by a desire to "make their mark") that throw out the principles used to manage the company if there is actually a strong management system.

    Most organizations just float with whatever fads are going on, so in most they can flip flop as new executives come into place.

  • The Importance of Long Term Disability Insurance

    Studies show that a 20 year old has a 30% chance of becoming disabled before reaching retirement age. In the USA, the Social Security Administration provides disability benefits for total disabilities. (but these payments are not very large and do not cover partial disabilities)

  • The Importance of Leadership by Those Working to Improve Management

    There is a need to communicate with executives in a language they understand in order to make big changes. That requires an understanding of business and an appreciation for the importance of actually delivering value over talking about good plans.

  • Don’t Ignore Customer Complaints

    If the complaint is not something that should be addressed or explored fine. But that has nothing to do with the category of the person (“complainer” or not); it has to do with the merit of the complaint.

  • Magical Day at Glacier-Waterton International Peace Park

    One of the most enjoyable days of my life began at Glacier National Park (USA) and continued in the Canadian portion of the park (Waterton International Peace Park).

    The day started with a great ranger led hike to Iceberg Lake (I kept waiting for good weather for this great hike, which we finally got the day I was scheduled to leave). Then I drove up to Waterton International Peace Park in Canada and enjoyed a wonderful hike.

  • How to Deal with Motivation Problems

    Our organizations often demotivate us. We don't need pep talks and reward/carrots to get over the de-motivation. We need the practices that de-motivate us (Dilbert does a good job highlighting many of these) to cease.

  • Data on Medical Errors

    When there are headlines like 100,000 deaths due to medical error every year that reads to me like John was walking along the street and boom a medical-error/piano dropped on his head and killed him. But I don't believe that is true. I bet it is true that are lots of deaths due to just unforgivable errors - someone is given a drug which was indicated in numerous sensible ways would kill them due an allergy but they were given it anyway and died.

    But I don't trust how much of the deaths attributed to error are due nearly entirely to error versus those due nearly entirely to the underlying health and while there was an error it is unclear it really made much of difference at all (yes the person died, but they were going to without the error also).

  • Attracting Members and Volunteers to Professional Organizations

    Organizations frequently get attached to their ways of doing things and fail to adapt to changing conditions.

    ...

    many membership organizations... turn from being focused on promoting their mission to being focused on perpetuating their organization.

  • Managing the Organization as a System with Many Stakeholders

    But even the companies that are doing some things very well (Google, Amazon, Apple...) have a very long way to go in learning about managing organizations. But those companies have some aspects of they are doing very well.

  • Curious Cat Travel Maps

    I am now making Curious Cat Tourist Maps available online. I used Open Maps (and umap) which I am very pleased with (Here is a link to the Curious Cat Hong Kong Tourist map as another example). I can include those items that interest me (tourist destination, lodging, eating and transit) and include background info (like what subway stop for a particular designation etc.).

  • The 20 Most Valuable Companies in the World
    1 Apple USA $626 billion
    2 Exxon Mobil USA $405 billion
    3 Microsoft USA $383 billion
    4 Google USA $379 billion
    5 Berkshire Hathaway USA $337 billion