The video shows a system that cascades a sheet of water and displays a stop sign directly in the path of trucks ready to crash into a tunnel (because the truck is too tall).
Mistake proofing is often really mistake-making-more-difficult (for some reason this term of mine hasn’t caught on).
But the idea is pretty simple: when you have processes that are important and at risk of failure, design processes with elements to make mistakes hard (and ideas such as mistake-proofing and visual management can help you guide your mind to ways to create better processes).
Take the time to find the important measures and then don’t keep data hidden in some drawer or computer file out of people’s view and therefore out of mind. Post the important data for everyone to see. Review the data as changes are made and see that the changes had the desired result. Update the measures when appropriate...
