...There are several reason these ideas have not been adopted but one is that they require some effort to document and then evaluate (and often those are missing). So many see any time spent improving the system as waste (based on their actions not that they would say such a thing) – they are only happy when producing today or fire fighting to enable producing today.
... A good deal of thought is needed on how to use the technology tools to implement the ideas, but new technical solutions are providing options. Blogs, Wikis, improved search for stored data, the ease of creating intranet applications…. are some additional tools that can be used to improve.
continue reading: Knowledge Management – Management is Prediction